jlibd's Privacy Policy

jlibd operates a safe and reliable online betting and casino platform for users in Bangladesh. We place the highest importance on our users' privacy and are committed to protecting their personal information.

This policy applies to the website https://jlibd.cam and all services connected to it. By opening an account, logging in, or using any service on jlibd, you will be considered to have given your consent to this privacy policy. You must be 21 years of age or older.

Personally Identifiable Information

During the account registration and verification process, we may collect the following information:

• Full name and date of birth
• Email address
• National ID card or passport number (for identity verification)
• Residential address
• Payment method details (bKash, Nagad, Rocket, or Upay account number)

Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device type
• Browser and operating system information
• Cookies and session data
• Login time, gameplay history, and transaction records
• Site navigation patterns and session duration

jlibd uses your information for the following legitimate purposes:

1. Account Management: To create, maintain, and secure your account.
2. Identity Verification: To confirm age and identity and to prevent fraudulent activity.
3. Transaction Processing: To complete deposit and withdrawal requests quickly and securely.
4. Customer Support: To provide effective support via 24/7 live chat and email.
5. Responsible Gaming: To monitor playing patterns in order to identify and assist with problematic behavior.
6. Legal Compliance: To comply with applicable laws and regulations.
7. Service Improvement: To improve platform quality and user experience.

Data Storage

Your personal information is stored on secure servers. We use SSL encryption technology to keep data transmission secure. All sensitive financial information is stored in encrypted form and can only be accessed by authorized personnel for specific purposes.

Security Measures

jlibd takes the following steps to protect your information:

• Use of SSL/TLS encryption technology
• Firewall and intrusion detection systems
• Regular security audits and vulnerability testing
• Two-factor authentication support
• Strict internal controls on data access
• Regular data backups and disaster recovery planning

jlibd does not sell your personal information to third parties or share it for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment Processors: Minimum necessary information to complete transactions via bKash, Nagad, Rocket, and Upay.
• Technology Partners: Trusted technology providers for platform operation and security.
• Law Enforcement Agencies: Where required by legal obligation or by court order.
• Fraud Prevention: With relevant agencies to detect and prevent fraud.

All third-party partners are contractually bound to uphold our privacy standards. They may only use the information provided for the specified purpose.

Types and Purpose of Cookies

jlibd uses the following types of cookies:

• Essential Cookies: Required for the core functionality of the site, such as maintaining login sessions.
• Functionality Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Help review platform usage to improve services.
• Security Cookies: Used to detect fraud and unauthorized access.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may limit some functionality of the site.

Your personal information is retained for the following periods:

• Active Accounts: For as long as the account remains active and for additional time to meet legal requirements.
• Financial Transaction Records: A minimum of five (5) years as required by legal obligation.
• Closed Accounts: For the legally required period even after the account is closed.
• Marketing Communications: Until you withdraw your consent or for the legally required period.

Once the specified period has passed, we securely and completely delete or anonymize your information.

As a jlibd user, you have the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Correction: You may request correction of inaccurate or incomplete information.
• Right to Deletion: In certain circumstances, you may request that your information be deleted.
• Right to Restrict Processing: In some cases, you may request that the processing of your information be limited.
• Right to Data Portability: You may request your information in a structured format.
• Right to Object: You may object to certain types of data processing.

To exercise these rights, contact our support team via live chat or email.

jlibd strictly prohibits participation by minors. Our platform is for users aged 21 and above only. We never intentionally collect information from minors.

If we become aware that information has been collected from a minor, we will immediately delete that information and close the relevant account. If you believe a minor is using our platform, please contact us.

Our servers and data processing systems may be located in various countries. Where your information is transferred outside Bangladesh, we ensure it is handled under adequate protection measures.

For international data transfers, we follow internationally recognized data protection standards and ensure appropriate contractual safeguards.

jlibd reserves the right to change or update this privacy policy at any time. If there are any significant changes to the policy, we will notify you in the following ways:

• Via a special notice on the website
• By sending a message to your registered email address
• Via a notice when you log in to the platform

Changes will take effect from the date the updated policy is published. Continued use of the platform after a change will be considered as your consent to the updated policy. We therefore recommend visiting this page regularly.

If you have any questions, concerns, or complaints about this privacy policy, please contact our support team. We will handle your request promptly and with the greatest care.

If you feel your rights have been violated, please let us know. We generally respond within a reasonable time from the date of receipt.